TERMS OF SERVICE

Welcome to essvelvet! These Terms of Service (“Terms”) govern your access to and use of the essvelvetwebsite (the “Site”) and any related services provided by essvelvet (“we,” “us,” or “our”). By accessing or using the Site or placing an order for eyeshadow palette products, you agree to these Terms. If you do not agree, please do not use our services.

1. Use of the Site

You must be at least 18 years old to use this Site and purchase products. By accessing the Site, you represent and warrant that you are of legal age to form a binding contract.

You agree to use the Site only for lawful purposes and not to engage in any activity that interferes with or disrupts the Site, its servers, product pages, checkout process, or customer services.

2. Your Account

If you create an account, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or for any conduct we deem harmful to users, our services, or third parties.

3. Orders and Payments

When you place an order for an eyeshadow palette, you agree to provide current, complete, and accurate information for all purchases. Once an order is placed, you authorize us to charge the applicable payment method.

Prices are listed in USD and may change without notice. Sales tax, shipping fees, customs fees, or additional charges may apply as required by law.

4. Products and Descriptions

We strive to provide accurate eyeshadow palette product information. However, we do not warrant that descriptions, images, shade details, or other content are complete, reliable, current, or error-free. Product colors, shimmer effects, texture, and appearance may vary slightly depending on your screen display, lighting, and device settings.

5. Intellectual Property

All content on the Site, including text, graphics, product images, page designs, and software, is owned by us or our licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works without our express written consent.

6. Privacy and Data

Your use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site or purchasing eyeshadow palette products, you consent to the collection and use of your personal information as described in the Privacy Policy.

7. User Conduct

You agree not to:

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Violate any laws or rights of third parties while using the Site

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Post or transmit any harmful, offensive, misleading, or unlawful content

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Interfere with the operation of the Site, including attempting to probe, damage, or disrupt our systems

We may remove or disable access to content that violates these Terms.

8. Links to Third-Party Sites

The Site may contain links to third-party websites. We are not responsible for the content, services, or privacy practices of these sites. Your use of third-party sites is at your own risk.

9. Disclaimer of Warranties

The Site and all eyeshadow palette products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that the Site, product pages, checkout process, or services will be uninterrupted, error-free, or free of viruses or harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, we and our affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or eyeshadow palette products, even if advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses, including reasonable attorney’s fees, arising out of:

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Your use of the Site

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Your violation of these Terms

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Your infringement of any third-party rights

12. Governing Law and Dispute Resolution

These Terms and any disputes arising from them or your use of the Site will be governed by the laws applicable in Hong Kong, without regard to conflict of law principles.

Any dispute arising from these Terms, your order, or your purchase of eyeshadow palette products shall be submitted to the courts of Hong Kong.

13. Changes to Terms

We may update these Terms at any time. When we do, we will revise the “Last Updated” date at the top of this page.

Your continued use of the Site after changes constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms, your order, or eyeshadow palette products, please contact us:

📧 Email: service@essvelvet.com
📞 Phone: +852 2802 8728

📍 Address: Room 2402A, Tsuen Wan Industrial Centre, 220–248 Texaco Road, Tsuen Wan, Hong Kong