CONTACT US

We’d love to hear from you! For any questions, suggestions, or assistance with your eyeshadow palette order, you can reach us via:

Email: service@essvelvet.com
Phone: +852 2802 8728
Address: Room 2402A, Tsuen Wan Industrial Centre, 220–248 Texaco Road, Tsuen Wan, Hong Kong

Our support team is available Monday to Friday, 9 AM – 6 PM. We aim to respond to all inquiries within 24–48 hours.