CONTACT US

We’d love to hear from you! For any questions, suggestions, or assistance with your eyeshadow palette order, you can reach us via:

Email: service@essvelvet.com
Phone: +852 2489 2911
Address: Room B-C, 5/F, 26 Kwai Cheong Road, Kwai Chung, Hong Kong

Our support team is available Monday to Friday, 9 AM – 6 PM. We aim to respond to all inquiries within 24–48 hours.